Remote Client Relations Associate

Responsibilities: - Serve as the primary point of contact for remote clients, ensuring their needs are met and issues are resolved promptly - Build and maintain strong relationships with clients through regular communication and follow-up - Provide assistance and guidance to clients on product usage, troubleshooting, and best practices - Collaborate with internal teams to ensure client satisfaction and successful outcomes - Conduct regular check-ins with clients to gather feedback and identify areas for improvement - Assist in the onboarding process for new clients, providing training and support as needed - Monitor client usage and engagement metrics to identify opportunities for upselling or cross-selling - Stay up-to-date on industry trends and best practices to provide valuable insights to clients - Participate in team meetings and training sessions to enhance client relations skills

Requirements: - 2+ years of experience in client relations or customer service - Resilient and confident personality traits - Strong ability to work in a remote setting with minimal supervision - Excellent communication and presentation skills - Ability to work well in a team environment and collaborate with colleagues worldwide - Knowledge of CRM software and remote communication tools - Proven track record of building and maintaining client relationships - Bachelor's degree in a related field preferred

Equal Opportunity Statement: Indeed Ireland Operations Limited is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status. We value diversity and inclusion in our workplace and encourage individuals from all backgrounds to apply.

Please note that the deadline to apply for this position is July 4, 2024. If you meet the qualifications and are interested in joining our team, please submit your application promptly.

Benefits: - Retirement plan - Visa sponsorship - Medical coverage

Join Indeed Ireland Operations Limited in Dublin and be a part of a dynamic team focused on providing top-notch client relations to remote clients around the world. Collaborate with colleagues from different backgrounds and help foster a global village mentality. Apply now and take your client relations career to the next level!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.