Remote Client Relations Manager

Job Description:

We are looking for a part-time Remote Client Relations Manager to join our team at Hilton in Waterford, Munster, IE. As a Mid-to-Senior Level professional with at least 7 years of experience, you will be responsible for managing client relationships and ensuring customer satisfaction from a remote location.

Responsibilities: - Develop and maintain strong relationships with clients through regular communication and engagement. - Act as the main point of contact for clients, addressing any inquiries or concerns in a timely and professional manner. - Collaborate with internal teams to deliver exceptional service and support to clients. - Identify opportunities for upselling and cross-selling products or services to existing clients. - Monitor and analyze customer feedback to identify areas for improvement and implement solutions. - Stay up-to-date on industry trends and competitors to provide insights and recommendations to clients.

Requirements: - Bachelor's degree in Business Administration, Marketing, or related field. - Proven track record of at least 7 years in client relations or a similar role. - Strong communication and presentation skills. - Ability to work independently and manage time effectively. - Resilient and reliable with a customer-centric approach. - Creative problem-solving skills to address unique client needs.

Benefits: - Paid Time Off (PTO) - Parental leave - Dental insurance

Working Environment: At Hilton, we encourage autonomy and independence, trusting employees to excel in their roles. You will have the opportunity to work remotely and manage your own schedule while meeting client needs and driving customer satisfaction.

Deadline to apply: 2024-05-28

Equal Opportunity Statement: Hilton is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.