Remote Client Service Assistant

Job Description: ActionPoint is seeking a Remote Client Service Assistant to join our team in Waterford, Munster, IE. This part-time position requires an individual with at least 3 years of experience in client service. As an Associate Level position, the ideal candidate will be resourceful, hardworking, and possess strong teamwork and innovation skills.

Responsibilities: - Assist with client inquiries and provide excellent customer service remotely - Manage client accounts and maintain accurate records - Collaborate with team members to ensure client needs are met efficiently - Handle client complaints and issues in a professional manner - Utilize technology to communicate with clients and resolve problems effectively - Assist with administrative tasks related to client service operations

Requirements: - Minimum of 3 years of experience in client service or a related field - Strong communication skills, both written and verbal - Ability to work independently and as part of a team - Proficiency in using technology for client interactions - Detail-oriented and organized with the ability to multitask - Knowledge of relevant software and tools for client service - Resourceful and hardworking attitude towards client satisfaction

Benefits: - Retirement plan - Paid overtime - Dental insurance

Working Environment: At ActionPoint, we encourage a spirit of exploration and taking calculated risks for growth. Our team is dedicated to providing excellent client service while fostering a culture of innovation and collaboration.

Deadline to Apply: 2024-04-17

Equal Opportunity Statement: ActionPoint is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.