Client Service Assistant - Work from home

Job Description: Plynk is currently seeking a Client Service Assistant to join our team on a part-time basis. This is a work-from-home position based in Waterford, Munster, Ireland, and is ideal for individuals looking to enter the workforce with no prior experience required. As a Client Service Assistant, you will be responsible for providing exceptional customer service to our clients while representing the company in a positive and professional manner.

Responsibilities: - Responding to client inquiries via phone, email, and chat in a timely and efficient manner - Assisting clients with account setup, troubleshooting technical issues, and navigating our platform - Maintaining accurate records of client interactions and transactions - Collaborating with team members to resolve complex client issues - Upholding company policies and procedures to ensure client satisfaction - Continuously seeking ways to improve the client experience and provide feedback to the team

Requirements: - Strong interpersonal skills with a customer-focused attitude - Excellent verbal and written communication skills - Ability to multitask, prioritize tasks, and work independently - Proficiency in basic computer skills and familiarity with online communication tools - Resilient and adaptable to changing circumstances - Strong time management and critical thinking skills

Benefits: - Training & professional development opportunities to enhance your skills - Parental leave for eligible employees - Paid sick leave to ensure your well-being - Flexibility to work from the comfort of your home

Working Environment: At Plynk, we prioritize quality in all aspects of our work, products, and services. We strive to create a positive and inclusive work environment where every team member is valued and empowered to succeed.

Deadline to Apply: Please submit your application by July 12, 2024, to be considered for this position.

Equal Opportunity Statement: Plynk is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other characteristic protected by law. We are committed to building a diverse and inclusive team where all individuals are welcome and valued.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.