Client Service Manager

Job Description:

Accenture Ireland is seeking a passionate and hardworking Client Service Manager to join our team in Galway, Connacht, Ireland. As a Client Service Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and that they are satisfied with our services. This role requires strong leadership skills, the ability to make critical decisions, and a dedication to exceeding customer expectations.

Responsibilities: - Serve as the main point of contact for clients, addressing their inquiries and concerns in a timely and professional manner - Develop and implement strategies to enhance client satisfaction and loyalty - Collaborate with internal teams to ensure client deliverables are met on time and within budget - Analyze client feedback and data to identify areas for improvement and make recommendations for change - Prepare and present reports on client status, satisfaction, and performance to senior management - Participate in client meetings and presentations to showcase our services and capabilities - Stay up-to-date on industry trends and best practices to better serve our clients

Requirements: - Bachelor's degree in Business, Marketing, or related field - 5 years of experience in client service or account management - Strong leadership skills and ability to make decisions under pressure - Excellent communication and interpersonal skills - Proven track record of building and maintaining client relationships - Proficient in Microsoft Office Suite and CRM software - Ability to travel as needed

Benefits: - Free accommodation - Company-provided equipment - Travel and spending expenses covered

Working Environment: Our team at Accenture Ireland is dedicated to understanding and exceeding customer expectations. We strive to provide a supportive and collaborative work environment where employees can thrive and develop their skills.

Deadline to Apply: May 6, 2024

Equal Opportunity Statement: Accenture Ireland is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.