Client Service Manager

Job Description:

HubSpot Dublin is seeking a talented Client Service Manager to join our team in Cork, IE. As a Client Service Manager, you will be responsible for managing and nurturing client relationships, ensuring their needs are met and exceeded. This role is a part-time position with a mid-to-senior level of seniority, requiring a minimum of 7 years of experience in client service management.

Responsibilities: - Develop and maintain strong relationships with clients, acting as the main point of contact for all their needs and inquiries. - Understand and anticipate client needs, proactively addressing any issues or concerns that may arise. - Collaborate with internal teams to ensure client satisfaction and successful project delivery. - Monitor client satisfaction and actively seek feedback to continuously improve the client experience. - Provide regular reporting and updates to clients on project progress and results. - Identify new business opportunities within existing client accounts and work towards expanding the client base.

Requirements: - 7+ years of experience in client service management. - Dedication and hardworking attitude towards exceeding client expectations. - Strong problem-solving and analytical skills. - Excellent communication and interpersonal skills. - Ability to thrive in a fast-paced and dynamic work environment.

Benefits: - Disability insurance - Free food - Life insurance

Working Environment: At HubSpot Dublin, we are dedicated to understanding and exceeding customer expectations. Our team is committed to providing exceptional service to all our clients, and we strive to create a collaborative and supportive working environment.

Deadline to Apply: July 14, 2024

Equal Opportunity Statement: HubSpot Dublin is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.