Client Service Officer - Work from home

Johnson & Johnson Ireland is seeking a motivated and energetic Client Service Officer to join our team on a part-time basis. This position offers the opportunity to work from home, providing flexibility and a work-life balance. As a Client Service Officer, you will be responsible for managing client accounts, providing exceptional customer service, and developing strong relationships with clients.

Responsibilities: 1. Manage client accounts and ensure their needs are met in a timely and efficient manner. 2. Communicate with clients via phone, email, and virtual meetings to address any inquiries or concerns. 3. Collaborate with internal teams to coordinate and execute client requests. 4. Analyze client data and provide insights to improve client satisfaction and retention. 5. Maintain accurate records of client interactions and transactions. 6. Stay up-to-date on industry trends and best practices in client service.

Requirements: 1. Bachelor's degree in Business Administration or related field. 2. Minimum of 4 years of experience in client services or a related role. 3. Strong emotional intelligence and the ability to empathize with clients. 4. Excellent analytical skills to assess client needs and provide solutions. 5. Proven ability to work independently and manage multiple tasks simultaneously. 6. Excellent communication skills, both written and verbal. 7. Proficiency in Microsoft Office suite and CRM software.

Personality traits: Energetic, independent Soft skills: Emotional intelligence, analysis

Benefits: - Remote work flexibility - Disability insurance - Free accommodation

Working environment: At Johnson & Johnson Ireland, we foster a collaborative culture that transcends borders and promotes teamwork on a global scale. You will have the opportunity to work with diverse teams and make a meaningful impact on our clients' experiences.

Deadline to apply: June 7, 2024

Equal opportunity statement: Johnson & Johnson Ireland is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We welcome applicants from all backgrounds and do not discriminate based on race, gender, sexual orientation, age, or any other characteristic. All qualified candidates will be considered for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.