Job Description:
Plynk is seeking a reliable and hardworking Client Service Specialist to join our team in Cork, IE. This is a part-time entry-level position, perfect for individuals looking to kickstart their career in client services.
Responsibilities: 1. Provide exceptional customer service to clients via phone, email, and in-person interactions 2. Answer client inquiries and resolve any issues in a timely and professional manner 3. Manage client accounts and ensure all information is up to date and accurate 4. Assist clients with any technical issues they may experience with our platform 5. Collaborate with other team members to improve overall client satisfaction and retention 6. Maintain a positive attitude and work ethic in a fast-paced environment 7. Assist in developing and implementing client service strategies 8. Keep up to date on industry trends and best practices in client services
Requirements: 1. 0 years of experience in client services or a related field 2. Excellent communication and people management skills 3. Strong decision-making abilities 4. Ability to work independently and as part of a team 5. Proficiency in Microsoft Office and CRM software 6. Reliable and hardworking attitude
Personality Traits: 1. Reliable 2. Hardworking
Soft Skills: 1. People management 2. Decision-making
Benefits: 1. Company transportation 2. Travel opportunities 3. Life insurance
Working Environment: At Plynk, we encourage curiosity and questioning to fuel innovation and growth. We believe in fostering a collaborative and supportive work environment where employees can thrive and grow in their careers.
Equal Opportunity Statement: Plynk is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, sexual orientation, or any other characteristic protected by law. We are committed to creating an inclusive and diverse workplace where all employees feel valued and respected.
Deadline to apply: 2024-05-11
We look forward to receiving your application and welcoming you to the Plynk team!
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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