Client Support Manager

Job Description:

Pfizer Ireland is seeking a dynamic and experienced Client Support Manager to join our team in Galway, Connacht. As a Client Support Manager, you will be responsible for managing client relationships, providing exceptional support, and ensuring overall client satisfaction. This is a part-time position at the Associate Level, requiring a minimum of 5 years of relevant experience.

Responsibilities: - Develop and maintain strong relationships with clients to understand their needs and ensure their satisfaction - Act as the main point of contact for clients, addressing their inquiries, resolving any issues, and providing timely support - Collaborate with internal teams to coordinate client requests and deliver high-quality solutions - Conduct research to stay informed about industry trends, competitors, and best practices to better support clients - Track and analyze client feedback and data to identify areas for improvement and implement strategies to enhance the client experience - Manage client contracts, renewals, and ensure compliance with company policies and procedures

Requirements: - Bachelor's degree in Business Administration, Marketing, or a related field - Proven experience in client support, account management, or a similar role - Excellent communication and interpersonal skills - Strong problem-solving abilities and attention to detail - Resilient and passionate attitude towards client satisfaction - Ability to work collaboratively in a team environment - Previous experience conducting research and analyzing data - Cooperate and cooperate effectively with colleagues and clients - Equal opportunity statement: Pfizer Ireland is an equal opportunity employer and values diversity in its workforce. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by law.

Benefits: - Joining Bonus - Dental insurance - Training & professional development opportunities - Spark creativity and motivation in an environment that inspires greatness

If you are a proactive and dedicated individual with a passion for client support, we encourage you to apply for the Client Support Manager position at Pfizer Ireland. Deadline to apply is May 11, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.