Client Support Officer

Job Description:

LinkedIn Ireland is seeking a part-time Client Support Officer to join our team in Galway, Connacht. As an Associate Level position, the ideal candidate will have at least 4 years of experience in a client support role.

Responsibilities: - Act as the primary point of contact for clients, providing exceptional customer service and support - Manage client relationships, resolving issues and escalating when necessary - Conduct research and gather insights to support client needs and objectives - Develop and implement strategic plans to help clients achieve their goals - Collaborate with internal teams to ensure client satisfaction and success - Provide guidance and training to clients on how to effectively use our platform - Stay up-to-date on industry trends and best practices to better serve clients

Requirements: - Reliable and independent, able to work efficiently with minimal supervision - Strong soft skills in strategic planning and research - Excellent communication and interpersonal skills - Ability to prioritize and manage multiple tasks effectively - Proficiency in Microsoft Office and CRM software - Bachelor's degree in Business Administration or related field

Benefits: - Company equipment provided - Joining Bonus - Profit sharing opportunities - Health and wellness initiatives to prioritize employee well-being

Deadline to apply: May 6, 2024

Equal Opportunity Statement: LinkedIn Ireland is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.