Client Support Officer - Work from home

Job Description:

Pfizer Ireland is currently seeking a motivated and detail-oriented Client Support Officer to join our team. This is a part-time, work-from-home position based in Dublin, Dublin, IE. We are looking for candidates who are resourceful, hardworking, and have excellent time management and analysis skills.

Responsibilities: 1. Provide exceptional client support via phone, email, and chat. 2. Assist clients with product inquiries, order processing, and issue resolution. 3. Maintain accurate and up-to-date client records in our database. 4. Collaborate with internal teams to address client needs and escalations. 5. Conduct research and analysis to provide informed solutions to clients. 6. Meet or exceed productivity and quality metrics on a consistent basis. 7. Stay up-to-date on product knowledge and company policies. 8. Participate in training and professional development opportunities as required.

Requirements: 1. High school diploma or equivalent. 2. Strong communication skills, both written and verbal. 3. Ability to work independently in a fast-paced environment. 4. Proficiency in Microsoft Office suite. 5. Comfortable with technology and ability to troubleshoot basic technical issues. 6. Previous customer service experience is a plus but not required.

Benefits: 1. Visa sponsorship for eligible candidates. 2. Profit sharing opportunities. 3. Disability insurance coverage.

Working Environment: At Pfizer Ireland, you will have the opportunity to achieve success in a high-energy workplace focused on delivering impactful results. We value diversity, teamwork, and innovation in everything we do.

Deadline to Apply: July 5, 2024

Equal Opportunity Statement: Pfizer Ireland is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. We are committed to creating a diverse and inclusive work environment where all employees are treated with respect and dignity.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.