Remote Client Support Representative

As a Remote Client Support Representative at Accenture Ireland, located in Limerick, Munster, IE, you will be responsible for providing exceptional support to our clients through various channels including phone, email, and chat. This part-time Associate Level role requires a minimum of 2 years of experience in a customer service or client support role.

Responsibilities: - Respond to client inquiries promptly and professionally - Troubleshoot technical issues and provide solutions to clients - Maintain accurate and detailed records of client interactions - Collaborate with team members to resolve complex client issues - Identify opportunities for process improvement and efficiency - Stay up-to-date on product knowledge and industry trends - Adhere to company policies and procedures at all times

Requirements: - Adaptable and resilient personality traits - Strong time management and analysis skills - Excellent communication and customer service skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office and other relevant software - High school diploma or equivalent required, Bachelor's degree preferred

Benefits: - Retirement plan - Training & professional development opportunities - Visa sponsorship available for qualified candidates

Working Environment: At Accenture Ireland, we strive to achieve success in a high-energy workplace focused on delivering impactful results. Our team is dedicated to providing top-notch support to our clients while fostering a culture of collaboration and innovation.

Deadline to Apply: Interested candidates must submit their applications by June 26, 2024.

Equal Opportunity Statement: Accenture Ireland is an equal opportunity employer and is committed to promoting a diverse and inclusive workplace. We welcome applicants of all backgrounds and strive to create a supportive and empowering environment for all team members.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.