Client Support Specialist - Work from home

Job Description:

Cooper Industries is seeking a motivated and dedicated Client Support Specialist to join our team and work from home in Waterford, Munster, IE. As an Associate Level position, the ideal candidate will have at least 2 years of experience in customer service and a strong work ethic.

Responsibilities: - Provide exceptional customer support to clients via phone, email, and chat - Assist clients with troubleshooting technical issues and provide solutions in a timely manner - Maintain a high level of professionalism and customer service at all times - Collaborate with other team members to ensure client satisfaction - Document all client interactions and updates in the company CRM system - Stay up to date on product knowledge and company policies

Requirements: - Excellent communication skills, both written and verbal - Strong critical thinking skills to resolve complex client issues - Ability to manage time effectively and prioritize tasks in a fast-paced environment - Previous experience in a customer support role preferred - Hardworking and energetic personality traits - Must be able to work independently and efficiently from a home office - Comfortable using technology and software systems - Bachelor's degree in business or related field is a plus

Benefits: - Life insurance - Dental insurance - Free accommodation for part-time employees - Opportunity for professional development and growth within the company

Working Environment: At Cooper Industries, we foster a culture of curiosity and innovation. We encourage our employees to question the status quo and think outside the box to drive growth and success. Our work-from-home setup allows for flexibility and independence while still providing a supportive team environment.

Equal Opportunity Statement: Cooper Industries is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Deadline to apply: 2024-05-11

If you meet the qualifications and are looking for a challenging and rewarding opportunity to grow in the customer support field, we encourage you to apply for the Client Support Specialist position at Cooper Industries. Join our team and make a positive impact on our clients and company.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.