Remote Customer Care Associate

Job Description:

Intel Ireland is seeking a Remote Customer Care Associate to join our dynamic team in Dublin. As a part-time associate at the Associate Level, you will be responsible for providing exceptional customer service and support to our clients remotely. This role requires a minimum of 2 years of experience in a customer care or service role.

Responsibilities: 1. Handle inbound and outbound customer inquiries via phone, email, and chat in a timely and professional manner. 2. Provide accurate and efficient resolutions to customer issues and complaints. 3. Maintain a high level of product knowledge to effectively assist customers with their inquiries. 4. Collaborate with other team members to ensure a seamless customer experience. 5. Identify opportunities to improve processes and procedures to enhance customer satisfaction. 6. Keep detailed records of customer interactions and transactions.

Requirements: 1. Passionate and energetic individual who thrives in a fast-paced and customer-centric environment. 2. Strong leadership skills with a collaborative approach to teamwork. 3. Excellent communication and interpersonal skills. 4. Ability to adapt and excel in a changing and evolving work environment. 5. Proficient in using customer service software and platforms. 6. Must have a stable internet connection and a quiet workspace for remote work.

Benefits: 1. Gym membership to promote a healthy work-life balance. 2. Visa sponsorship for eligible candidates. 3. Travel and spending expenses covered for work-related activities.

Working Environment: At Intel Ireland, we thrive in an environment that embraces and navigates change seamlessly. As a Remote Customer Care Associate, you will be part of a team that values innovation and continuous improvement.

Deadline to Apply: July 5, 2024

Equal Opportunity Statement: Intel Ireland is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, nationality, age, or disability. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.