Customer Care Specialist

Job Description:

Boston Scientific Ireland is seeking a part-time Customer Care Specialist to join our team in Dublin. As an Associate Level position, the ideal candidate will have at least 3 years of experience in a customer service role. The successful candidate will have a high level of energy and resilience, along with exceptional cooperation and communication skills.

Responsibilities: - Manage customer inquiries and provide accurate and timely responses - Resolve customer issues efficiently and effectively - Work collaboratively with other team members to ensure a high level of customer satisfaction - Maintain detailed records of customer interactions and transactions - Identify opportunities for process improvements and share feedback with the team - Stay up-to-date on product knowledge and industry trends to better assist customers - Work closely with other departments to address customer needs and support business objectives

Requirements: - At least 3 years of experience in a customer service role - Energetic and resilient personality traits - Strong cooperation and communication skills - Ability to work in a fast-paced environment and adapt to change quickly - Excellent problem-solving abilities and attention to detail - Proficient in Microsoft Office and CRM software - Bachelor's degree preferred

Benefits: - Relocation allowance for eligible candidates - Training and professional development opportunities - Company transportation options - Competitive salary and benefits package

Working Environment: Boston Scientific Ireland offers a flexible working environment that values efficiency and adaptability. Our team is dedicated to providing exceptional customer care and working collaboratively to achieve our goals.

Equal Opportunity Statement: Boston Scientific Ireland is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.