€2,000 - 3,050 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
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Job Description:
Swrve is looking for a part-time Customer Service Associate to join our team in Dublin, IE. As an Entry Level position, no prior experience is required, but the ideal candidate will have at least 1 year of customer service experience.
Responsibilities: - Provide exceptional customer service via phone, email, and chat - Assist customers with product inquiries, order status, and issue resolution - Collaborate with internal teams to ensure customer satisfaction - Analyze customer feedback and provide insights to improve the overall customer experience - Manage customer relationships and maintain a positive brand image - Meet and exceed performance metrics related to customer satisfaction
Requirements: - Resilient and motivated individual who can thrive in a fast-paced environment - Strong analytical skills to assess customer needs and provide appropriate solutions - Excellent people management skills to build rapport with customers and colleagues - Ability to work independently and prioritize tasks effectively - Proficient in Microsoft Office Suite and CRM software - Excellent communication skills, both verbal and written
Benefits: - Dental insurance for employees - Relocation allowance for eligible candidates - Paid Time Off (PTO) for work-life balance - Health and wellness initiatives to prioritize employee well-being
Equal Opportunity Statement: Swrve is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
Deadline to apply: May 15, 2024
If you meet the requirements and are looking to kickstart your career in customer service, apply now to join the Swrve team!
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
This job has the following work schedule:
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