€2,800 - 3,700 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
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Job Description:
We are seeking a driven and resourceful Customer Service Associate to join our team at Intercom in Dublin. As a part-time Associate Level position, you will be responsible for providing exceptional customer service and support to our clients. The ideal candidate will have at least 3 years of experience in a customer service role, with strong communication skills and a passion for helping others.
Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Troubleshoot customer issues and provide solutions to ensure customer satisfaction - Provide product information and assist customers with product recommendations - Maintain accurate records of customer interactions and transactions - Collaborate with other team members to improve customer service processes and procedures - Stay up to date on product changes and updates to provide accurate information to customers
Requirements: - 3 years of experience in a customer service role - Excellent communication skills, both written and verbal - Strong problem-solving skills and ability to think on your feet - Adaptability to changing situations and priorities - Attention to detail and ability to multitask effectively - Ability to work in a fast-paced environment and handle high volume of customer inquiries - Proficiency in Microsoft Office and customer service software
Benefits: - Vision insurance - Company-provided equipment - Gym membership
Working Environment: At Intercom, we believe in fostering a culture of ongoing learning and development for personal and professional growth. We provide opportunities for training and career advancement, and encourage our team members to take on new challenges and responsibilities.
Equal Opportunity Statement: Intercom is an equal opportunity employer and welcomes applicants from all backgrounds. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified individuals are encouraged to apply.
Deadline to apply: 2024-05-11
Join our team at Intercom and make a difference in the lives of our customers! Apply now to become a Customer Service Associate in Dublin.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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