Remote Customer Service Officer

We are currently seeking a Remote Customer Service Officer to join our team at Groupon International Limited. This part-time position is based in Waterford, Munster, IE, and is at an Associate Level requiring a minimum of 4 years of experience in customer service.

As a Remote Customer Service Officer, you will be responsible for providing excellent customer support through various channels such as phone, email, and chat. You will handle incoming customer inquiries, resolve issues in a timely manner, and ensure high levels of customer satisfaction. Additionally, you will be expected to maintain accurate records of customer interactions and follow up on any unresolved issues.

The ideal candidate for this role will be confident, resilient, and possess strong project management and problem-solving skills. You should be able to work independently and prioritize tasks effectively.

Benefits for this position include dental insurance, relocation allowance, and free accommodation. Our working environment aims to cultivate a sense of ownership and responsibility at every level, providing opportunities for growth and development within the company.

If you meet the requirements and personality traits mentioned above, we encourage you to apply before the deadline on 2024-05-18. Groupon International Limited is an equal opportunity employer and welcomes applications from all qualified individuals.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.