Remote Customer Service Representative

The Cool Bean Company is seeking a Remote Customer Service Representative to join our team in Limerick, Munster, IE. This part-time position is at the Associate Level and requires at least 4 years of experience in a customer service role.

As a Remote Customer Service Representative, your responsibilities will include: 1. Providing exceptional customer service via phone, email, and chat 2. Resolving customer inquiries and issues in a timely and professional manner 3. Managing customer accounts and processing orders accurately 4. Troubleshooting technical issues and escalating complex problems to the appropriate team 5. Collaborating with colleagues to ensure a seamless customer experience 6. Maintaining a high level of customer satisfaction and retention

To excel in this role, you must be adaptable and hardworking with excellent project management and critical thinking skills. You should thrive in an environment that embraces and navigates change seamlessly.

Benefits of working at The Cool Bean Company include Paid Time Off (PTO), Paid sick leave, and Travel & spending expenses. The deadline to apply is June 1, 2024.

Equal Opportunity Statement: The Cool Bean Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.