Remote Customer Service Representative

Job Description:

Pfizer Ireland is seeking a Remote Customer Service Representative to join our dynamic team in Dublin, Ireland. As a part-time Associate Level position, the successful candidate will have at least 2 years of experience in customer service.

Responsibilities: - Provide excellent customer service to clients via phone, email, and chat - Resolve customer inquiries and issues in a timely and professional manner - Process orders and manage customer accounts with accuracy - Collaborate with cross-functional teams to ensure customer satisfaction - Stay up-to-date on product knowledge and company policies - Identify opportunities to improve processes and enhance the customer experience

Requirements: - Energetic and adaptable personality traits - Strong presentation and adaptability soft skills - Excellent communication and problem-solving skills - Ability to work independently in a remote setting - Proficiency in Microsoft Office and CRM software - High school diploma or equivalent required; Associate's degree preferred

Benefits: - Dental insurance - Employee discounts - Paid Time Off (PTO)

Working Environment: As a Remote Customer Service Representative at Pfizer Ireland, you will have the opportunity to be part of a company that pioneers change and sets industry benchmarks. You will work in a fast-paced and collaborative environment where your contributions make a real impact on the business and our customers.

Equal Opportunity Statement: Pfizer Ireland is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Deadline to apply: June 10, 2024

If you meet the requirements and are excited about the opportunity to join a leading pharmaceutical company, we encourage you to apply for the Remote Customer Service Representative position at Pfizer Ireland in Dublin.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.