Customer Success Specialist

Job Description:

As a Customer Success Specialist at Stripe in Limerick, Munster, IE, you will be responsible for building and maintaining strong relationships with our customers to ensure their success and satisfaction with our products and services. This part-time position is ideal for someone with at least 3 years of experience and an Associate Level of seniority.

Responsibilities: - Serve as the main point of contact for customers, addressing any inquiries, issues, or feedback in a timely and professional manner - Proactively reach out to customers to ensure they are getting the most out of our products and services - Provide product demonstrations and training sessions to help customers optimize their use of our platform - Collaborate with cross-functional teams, including Sales and Product Development, to drive customer success and retention - Analyze customer data and feedback to identify trends and areas for improvement - Provide input and support in the development of customer success strategies and initiatives

Requirements: - Excellent communication and interpersonal skills - Resourceful and motivated with a strong customer-centric approach - Ability to negotiate and influence outcomes - Highly adaptable to changing priorities and situations - 3 years of experience in a customer-facing role - Bachelor's degree in Business, Marketing, or a related field is preferred

Benefits: - Free food provided - Paid sick leave - Paid Time Off (PTO) for work-life balance

Working Environment: At Stripe, we provide an environment where technology is harnessed to drive innovation and efficiency. You will have access to cutting-edge tools and resources to support your success in this role.

Deadline to apply: 2024-05-18

Equal Opportunity Statement: Stripe is an equal opportunity employer and is committed to creating an inclusive work environment for all employees. We do not discriminate based on race, gender, age, religion, sexual orientation, or any other characteristic protected by law. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.