Customer Support Assistant - Work from home

Job Description:

4Securitas is seeking a motivated and hardworking Customer Support Assistant to join our team. This is a remote position, allowing you to work from the comfort of your own home in Dublin, Ireland. As an Associate level role with 2 years of experience, you will play a crucial role in providing excellent customer support to our clients.

Responsibilities: 1. Respond to customer inquiries through email, phone, and live chat in a timely and professional manner. 2. Assist customers with product/service related issues, providing solutions and troubleshooting as needed. 3. Maintain accurate records of customer interactions and transactions. 4. Collaborate with other departments to ensure customer satisfaction and problem resolution. 5. Provide feedback to improve customer experience and internal processes. 6. Uphold the highest standards of customer service and professionalism at all times.

Requirements: 1. 2 years of experience in customer support or a related field. 2. Excellent communication skills, both written and verbal. 3. Strong problem-solving abilities and attention to detail. 4. Ability to work independently and prioritize tasks effectively. 5. Proficiency in using customer support software and Microsoft Office applications. 6. Motivated and hardworking personality traits.

Benefits: 1. Life insurance 2. Vision insurance 3. Relocation allowance

Working Environment: At 4Securitas, we uphold the highest standards of ethical conduct and integrity. We prioritize the well-being of our employees and provide a supportive and inclusive working environment.

Deadline to Apply: April 17, 2024

Equal Opportunity Statement: 4Securitas is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability. All qualified candidates are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.