Customer Support Representative

Kinesis Health Technologies is seeking a part-time Customer Support Representative to join our team in Waterford, Munster, IE. As an Associate Level position, we require a minimum of 2 years of experience in customer support or a related field. The ideal candidate will be driven, motivated, possess strong decision-making skills, and excel in strategic planning.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Provide excellent customer service by understanding and addressing customer needs and concerns - Proactively identify and resolve customer issues to ensure customer satisfaction - Collaborate with other teams within the organization to provide seamless support solutions - Document customer interactions and feedback to help improve our products and services - Assist in training new team members and implementing best practices in customer support

Requirements: - Minimum of 2 years of experience in customer support or a related field - Strong communication and problem-solving skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office and CRM software - Availability to work part-time hours, including evenings and weekends as needed - Visa sponsorship available

Benefits: - Visa sponsorship - Training and professional development opportunities - Medical coverage for employees - Cultivate a sense of ownership and responsibility at every level

Equal Opportunity Statement: Kinesis Health Technologies is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, sexual orientation, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to apply: 2024-07-04

If you meet the requirements and are interested in joining our team as a Customer Support Representative, please submit your application before the deadline. We look forward to reviewing your qualifications and potentially welcoming you to the Kinesis Health Technologies team.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.