Live Chat Associate

Job Description:

Medtronic Ireland is seeking a passionate and reliable Live Chat Associate to join our team in Galway, Connacht. This part-time entry-level position requires no previous experience, making it an excellent opportunity for individuals looking to kickstart their career in customer service.

Responsibilities: - Provide live chat support to customers, assisting them with inquiries, resolving issues, and providing product information - Manage multiple customer chat conversations simultaneously while maintaining a high level of service - Persuasively communicate the benefits of Medtronic products and services to customers - Collaborate with other team members to ensure consistent and exceptional customer service - Keep abreast of product updates and changes to provide accurate information to customers - Maintain accurate records of customer interactions and feedback

Requirements: - Passion for helping customers and delivering exceptional service - Reliable and able to work independently as well as part of a team - Strong people management skills to navigate various customer personalities - Persuasion skills to effectively communicate and influence customer decisions - Excellent written communication skills - Ability to multitask and prioritize customer needs - Comfortable using technology and learning new software platforms

Benefits: - Company equipment provided for work - Retirement plan options - Relocation allowance for eligible candidates

Working Environment: At Medtronic Ireland, we inject a sense of joy and vibrancy into the work environment. Our team is supportive, collaborative, and committed to delivering the best possible service to our customers.

Equal Opportunity Statement: Medtronic Ireland is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We welcome applications from individuals of all backgrounds and perspectives.

Deadline to Apply: May 18, 2024

If you are passionate about customer service, reliable, and eager to start your career with a global leader in medical technology, apply now to join our team as a Live Chat Associate at Medtronic Ireland in Galway, Connacht.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.