Live Chat Representative

Job Description:

HubSpot Dublin is currently seeking a part-time Live Chat Representative to join our team in Waterford, Munster, IE. This entry-level position is ideal for driven and adaptable individuals who possess strong problem-solving and project management skills.

Responsibilities: - Respond to customer inquiries and provide support through live chat - Assist customers in navigating our products and services - Troubleshoot technical issues and provide solutions - Collaborate with other team members to ensure a seamless customer experience - Maintain a high level of customer satisfaction through effective communication

Requirements: - Strong interpersonal and communication skills - Ability to adapt to different customer communication styles - Proficiency in multitasking and managing multiple chat conversations concurrently - Basic understanding of online technology and software - High school diploma or equivalent

Personality Traits: - Driven - Adaptable

Soft Skills: - Problem-solving - Project management

Benefits: - Employee discounts - Company equipment - Dental insurance

Working Environment: HubSpot Dublin is committed to environmental responsibility and sustainable practices. Our team is dedicated to creating a positive work environment that encourages growth and collaboration.

Equal Opportunity Statement: HubSpot Dublin is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.