Online Account Support Manager

The Cool Bean Company, a leading online retailer in Dublin, is seeking a part-time Online Account Support Manager to join our team. This is a mid-to-senior level position requiring a minimum of 8 years of experience in a similar role.

As the Online Account Support Manager, your primary responsibility will be to manage and support our online accounts, ensuring a positive customer experience and driving sales. This will include responding to customer inquiries, resolving issues, and providing product information and recommendations. You will also be responsible for analyzing data and trends to identify opportunities for growth and improvement.

In addition to managing online accounts, the Online Account Support Manager will be responsible for developing and implementing strategies to increase customer engagement and retention. This will involve working closely with our marketing and sales teams to ensure a cohesive and effective approach.

To be successful in this role, candidates must possess the following personality traits: resourceful and motivated. In addition, strong communication and leadership skills are essential for building and maintaining relationships with customers and internal teams.

The Cool Bean Company offers a range of benefits to employees, including a joining bonus, remote work flexibility, and relocation allowance. Our working environment is dynamic and fast-paced, and we thrive in an environment that embraces and navigates change seamlessly.

If you are a proactive and results-driven individual with a passion for customer service and online marketing, we invite you to apply for the Online Account Support Manager position at The Cool Bean Company. The deadline to apply is July 3, 2024.

Equal Opportunity Statement: The Cool Bean Company is an equal opportunity employer and is committed to building a diverse and inclusive workforce. We welcome and encourage applications from all qualified individuals, regardless of race, religion, gender, age, sexual orientation, nationality, disability, or any other characteristic protected by applicable laws.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.