Online Client Relations Manager

Job Description:

Kinesis Health Technologies is seeking a talented and experienced Online Client Relations Manager to join our team in Dublin, Ireland. As the Online Client Relations Manager, you will be responsible for managing relationships with our online clientele, ensuring their satisfaction and addressing any concerns they may have. This role requires a high level of independence and resilience, as well as exceptional attention to detail and emotional intelligence.

Responsibilities: - Build and maintain strong relationships with online clients through regular communication and follow-ups - Address any client concerns or issues in a timely and professional manner - Collaborate with the sales and marketing teams to develop strategies for attracting new online clients - Monitor client feedback and make recommendations for improvement to the product or service - Analyze data and metrics to assess client engagement and satisfaction - Stay up-to-date on industry trends and best practices in online client relations - Assist in the development of training programs for new team members

Requirements: - Bachelor's degree in Business, Marketing, Communications, or a related field - Minimum of 6 years of experience in client relations or a similar role - Strong communication and interpersonal skills - Proven track record of managing client relationships and exceeding client expectations - Ability to work independently and prioritize tasks effectively - Attention to detail and strong problem-solving skills - Emotional intelligence and the ability to handle difficult situations with tact and diplomacy

Benefits: - Visa sponsorship for qualified candidates - Gym membership - Relocation allowance for candidates relocating to Dublin

Working Environment: At Kinesis Health Technologies, you will be part of a team that leads the industry through cutting-edge ideas and solutions. You will have the opportunity to work with a diverse group of professionals who are passionate about making a positive impact on our clients' lives.

Equal Opportunity Statement: Kinesis Health Technologies is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other characteristic protected by applicable laws. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.