Online Client Relations Manager

Job Description:

Aylien, a leading technology company based in Waterford, Munster, IE, is seeking a dynamic and experienced Online Client Relations Manager to join our team on a part-time basis. As a mid-to-senior level professional with at least 7 years of relevant experience, you will play a crucial role in managing and nurturing relationships with our online clients.

Responsibilities: - Develop and implement strategies to attract and retain online clients - Act as the main point of contact for online clients, addressing their inquiries and concerns in a timely and professional manner - Monitor client satisfaction and identify areas for improvement - Collaborate with cross-functional teams to ensure the delivery of high-quality services to online clients - Analyze data and metrics to track client engagement and retention rates - Identify trends and opportunities for business growth within the online client segment - Stay up-to-date on industry trends and best practices in online client relations

Requirements: - Bachelor's degree in Marketing, Business, Communication, or related field - Proven experience in online client relations or a related field - Excellent communication and interpersonal skills - Strong problem-solving and decision-making abilities - Resourceful and able to work independently - Efficient at planning and organizing tasks - Ability to work under pressure and meet deadlines

Benefits: - Travel and spending expenses covered - Dental insurance provided - Company transportation available for work-related travel

Working Environment: At Aylien, we encourage a spirit of exploration and taking calculated risks for growth. Our team values creativity, innovation, and collaboration to deliver exceptional results for our clients.

Deadline to Apply: 2024-06-10

Equal Opportunity Statement: Aylien is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, color, religion, gender, sexual orientation, age, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.