Online Client Service Assistant

Job Description:

We are looking for a dedicated and reliable Online Client Service Assistant to join our team at DHL in Waterford, Munster, IE. As an Associate Level position, the ideal candidate should have at least 4 years of experience in a similar role.

Responsibilities: - Manage online client inquiries and provide excellent customer service - Assist clients in navigating our online platform and troubleshoot any issues they may encounter - Build strong relationships with clients to ensure customer satisfaction and retention - Collaborate with other team members to improve the overall online client experience - Utilize people management skills to effectively communicate with clients and address their needs - Deliver presentations to educate clients on our services and products - Work towards meeting sales targets and driving revenue growth through online client interactions

Requirements: - 4 years of experience in a customer service or online client service role - Strong dedication to providing exceptional customer service - Reliability and ability to handle multiple tasks efficiently - Excellent people management skills and ability to build rapport with clients - Proficiency in using online platforms and software - Experience in delivering presentations to clients - Ability to work independently and as part of a team

Personality Traits: - Dedicated - Reliable

Soft Skills: - People management - Presentation

Benefits: - Travel opportunities - Employee discounts - Joining Bonus

Working Environment: At DHL, we encourage calculated risk-taking to drive innovation and progress. Our team thrives in a dynamic and collaborative environment where new ideas are welcomed and supported.

Deadline to apply: 2024-07-03

Equal Opportunity Statement: DHL is an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees. We welcome applicants from all backgrounds and strive to promote a fair and inclusive recruitment process.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.