Online Customer Service Officer

Job Description:

Workday Ireland is seeking a highly motivated and adaptable Online Customer Service Officer to join our team in Waterford, Munster, Ireland. This is a part-time, entry-level position with no prior experience required. The ideal candidate will possess excellent communication skills and a passion for providing top-notch customer service.

Responsibilities: 1. Respond to customer inquiries and issues via online chat, email, and phone in a timely and professional manner. 2. Provide solutions to customer problems and ensure a positive customer experience. 3. Assist customers with product information, order status, and technical support. 4. Collaborate with other team members to improve customer service processes and procedures. 5. Track and document customer interactions in the CRM system.

Requirements: 1. Adaptable and motivated to learn and grow in a fast-paced environment. 2. Strong critical thinking and problem-solving skills. 3. Excellent planning and organizational abilities. 4. Ability to work well independently and as part of a team. 5. Strong written and verbal communication skills.

Benefits: 1. Free accommodation for eligible employees. 2. Profit sharing opportunities. 3. Company-provided equipment for remote work.

Working Environment: Join our team at Workday Ireland and unleash your creativity in a setting that celebrates and nurtures innovation. Our culture fosters collaboration and empowers employees to succeed.

Deadline to Apply: Please submit your application by July 3, 2024.

Equal Opportunity Statement: Workday Ireland is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.