Online Customer Success Associate

Indeed Ireland Operations Limited is currently seeking a motivated and resilient individual to join our team as an Online Customer Success Associate in Limerick, Munster, IE. This part-time position is ideal for entry-level candidates with 0 years of experience.

Responsibilities: - Respond to customer inquiries and issues in a timely and professional manner through online channels such as email, chat, and social media. - Provide excellent customer service by understanding customer needs and offering solutions that meet their requirements. - Work closely with the sales and marketing teams to ensure customer satisfaction and retention. - Maintain accurate and up-to-date records of customer interactions and transactions. - Collaborate with cross-functional teams to improve the overall customer experience.

Requirements: - Motivated and resilient personality traits. - Demonstrated creativity and attention to detail. - Excellent communication skills, both written and verbal. - Ability to work independently and as part of a team. - Proficiency in Microsoft Office Suite and CRM software. - Bachelor's degree in business, marketing, or a related field is preferred.

Benefits: - Remote work flexibility. - Company transportation for commuting to the office. - Free food provided during working hours.

Working environment: At Indeed Ireland Operations Limited, we strive to pursue excellence in every endeavor, setting a high standard for achievement. We foster a collaborative and supportive work culture that encourages growth and innovation.

Deadline to apply: 2024-06-21

Equal Opportunity Statement: Indeed Ireland Operations Limited is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.