Online Customer Support Officer

Job Description:

Wolfgang Digital is seeking a dynamic and motivated Online Customer Support Officer to join our team in Limerick, Munster, IE. This is a part-time entry-level position with no prior experience required.

Responsibilities: 1. Provide exceptional customer support via online channels such as email, chat, and social media. 2. Assist customers with inquiries, technical issues, and product information. 3. Resolve customer complaints in a professional and timely manner. 4. Collaborate with other team members to ensure a seamless customer experience. 5. Track and analyze customer interactions to identify trends and improve service.

Requirements: 1. Driven and confident personality traits. 2. Strong communication skills and ability to think on your feet. 3. Innovative mindset and willingness to take initiative. 4. Leadership skills to help guide customers through their support journey. 5. Ability to work independently and collaboratively in a fast-paced environment. 6. Basic computer skills and proficiency in Microsoft Office.

Benefits: 1. Joining bonus for successful candidates. 2. Company-provided equipment for remote work. 3. Parental leave options for eligible employees. 4. Opportunities for unlimited personal and professional growth within the company.

Equal Opportunity Statement: Wolfgang Digital is an equal opportunity employer and welcomes applicants from all backgrounds. We believe in creating a diverse and inclusive workplace where everyone can thrive.

Deadline to apply: June 26, 2024

If you meet the qualifications and are excited about the opportunity to join our team as an Online Customer Support Officer, we encourage you to apply today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.