Support Assistant

Job Description:

We are looking for a Support Assistant to join our team at Twitter Dublin in Galway, Connacht, IE. This is a part-time, entry-level position with the opportunity for growth within the company. The ideal candidate will have at least 1 year of experience in a similar role and possess strong motivation and dedication to their work.

Responsibilities: - Provide support to customers through various channels such as email, chat, and phone - Troubleshoot and resolve customer issues in a timely and professional manner - Work closely with other team members to ensure customer satisfaction - Assist in developing and implementing new support strategies - Maintain accurate records of customer interactions and transactions - Stay up to date on company products and services to provide accurate information to customers

Requirements: - Excellent communication skills, both written and verbal - Strong problem-solving abilities - Ability to work well under pressure and meet tight deadlines - Leadership qualities and the ability to motivate others - Persuasion skills to effectively communicate with customers and colleagues - Proficient in Microsoft Office and other relevant software

Benefits: - Retirement plan - Remote work flexibility - Profit sharing - Opportunity for career growth within the company

Working Environment: At Twitter Dublin, we are dedicated to understanding and exceeding customer expectations. We foster a supportive and collaborative work environment where employees are encouraged to grow and succeed in their roles.

Equal Opportunity Statement: Twitter Dublin is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability. All qualified applicants will receive consideration for employment.

Deadline to Apply: June 1, 2024

If you meet the qualifications and are interested in joining our team as a Support Assistant, please submit your application before the deadline. We look forward to reviewing your application.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.