Support Assistant

Job Description:

SurveyMonkey Europe is seeking a Support Assistant to join our team in Galway, Connacht, IE. This part-time, entry-level position is perfect for individuals who are adaptable, independent, have a knack for problem-solving, and possess a creative mindset.

Responsibilities: - Providing support to customers via email, chat, and phone - Resolving customer inquiries and issues in a timely and professional manner - Collaborating with other team members to ensure customer satisfaction - Assisting with administrative tasks such as data entry and reporting - Contributing ideas for improving customer support processes - Adapting to changes in procedures and products as needed

Requirements: - No prior experience required - Excellent communication skills - Ability to work independently and as part of a team - Strong problem-solving skills - Creativity in finding solutions for customer issues - Proficiency in using Microsoft Office and other basic computer programs

Benefits: - Company-provided equipment - Profit sharing opportunities - Gym membership

Working Environment: At SurveyMonkey Europe, we value equality and fairness for all employees. We strive to create a supportive and inclusive work environment where everyone has the opportunity to succeed and grow.

Deadline to apply: July 3, 2024

Equal Opportunity Statement: SurveyMonkey Europe is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, or any other protected status. We are committed to building a diverse workforce and encourage individuals of all backgrounds to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.