Support Associate - Work from home

Job Description:

VMware Ireland is seeking a Support Associate to join our team in Dublin as a remote part-time position. This entry-level role is perfect for individuals who are looking to kickstart their career in the tech industry and work from the comfort of their own home. We are looking for individuals who are resilient, motivated, and have a strong desire to learn and grow within our organization.

Responsibilities: - Provide customer support via phone, email, and chat - Troubleshoot technical issues and provide solutions to customers - Collaborate with the support team to ensure customer satisfaction - Manage and prioritize multiple tasks effectively - Document all customer interactions and resolutions in a timely manner - Continuously improve processes to enhance customer experience

Requirements: - Strong communication skills - Ability to work independently and as part of a team - Project management skills - Problem-solving skills - Proficiency in Microsoft Office suite - High-speed internet connection - Comfortable working from home

Benefits: - Paid Time Off (PTO) - Company transportation - Gym membership - Opportunities for career development and advancement - Flexible working hours

Working Environment: As a Support Associate at VMware Ireland, you will have the opportunity to be part of a team that leads the industry through cutting-edge ideas and solutions. You will work in a collaborative and inclusive environment that values diversity and innovation.

Deadline to Apply: Please submit your application by May 29, 2024.

Equal Opportunity Statement: VMware Ireland is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected characteristic. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.