Support Manager

Job Description:

Pfizer Ireland is seeking a part-time Support Manager to join our team in Limerick, Munster, IE. As a Support Manager at Pfizer Ireland, you will be responsible for managing a team of support staff to ensure the smooth operation of our office. This position is at the Associate Level and requires a minimum of 5 years of experience in a similar role.

Responsibilities: 1. Manage a team of support staff, including assigning tasks, providing guidance, and conducting performance evaluations. 2. Coordinate with other departments to ensure seamless communication and collaboration. 3. Oversee the implementation of office policies and procedures to maintain a productive working environment. 4. Handle escalated customer inquiries and complaints in a timely and professional manner. 5. Develop and implement strategies to improve efficiency and productivity within the support team. 6. Prepare regular reports on team performance and provide recommendations for improvement.

Requirements: 1. Minimum of 5 years of experience in a support management role. 2. Hardworking and reliable personality traits. 3. Strong cooperation and presentation skills. 4. Excellent communication and organizational skills. 5. Ability to thrive in a fast-paced environment.

Benefits: 1. Retirement plan 2. Parental leave 3. Travel opportunities

Working Environment: At Pfizer Ireland, we foster a culture that embraces change and responds resiliently to challenges. As a Support Manager, you will have the opportunity to grow and develop your skills in a dynamic and supportive work environment.

Deadline to apply: 2024-06-23

Equal Opportunity Statement: Pfizer Ireland is an equal opportunity employer and is committed to creating a diverse and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, gender, age, disability, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.