Support Officer

Job Description:

Property Button is seeking a part-time Support Officer to join our team in Waterford, Munster, Ireland. As an Associate Level Support Officer, you will be responsible for providing exceptional customer support to our clients. This role requires a candidate with at least 4 years of relevant experience in a customer service or support role.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Troubleshoot and resolve customer issues effectively and efficiently - Collaborate with other departments to ensure customer satisfaction - Maintain accurate records of customer interactions and transactions - Assist with the development and implementation of support strategies - Stay up to date on product knowledge and industry trends - Provide feedback to management on customer issues and trends

Requirements: - Energetic and confident personality - Strong communication and interpersonal skills - Ability to think strategically and demonstrate leadership - Excellent problem-solving skills - Proficiency in Microsoft Office suite - Experience in the property management industry a plus - Bachelor's degree in a relevant field preferred

Benefits: - Free food on site - Paid overtime opportunities - Parental leave options

Working Environment: As a Support Officer at Property Button, you will have the opportunity to collaborate with colleagues worldwide, fostering a global village mentality. Our company values diversity, inclusion, and collaboration, and we encourage our employees to bring their unique perspectives to the table.

Deadline to Apply: Please submit your application by April 17, 2024.

Equal Opportunity Statement: Property Button is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.