Support Representative

Position: Support Representative Company: Hilton Location: Limerick, Munster, IE Job Type: Part-time Seniority: Entry Level Years of Experience: 0

Responsibilities: - Provide exceptional support to customers through various communication channels including phone, email, and chat - Assist customers with inquiries, technical issues, and provide solutions in a timely and professional manner - Utilize problem-solving skills to address customer concerns and find resolution - Collaborate with other team members to ensure a seamless customer experience - Stay knowledgeable about Hilton products and services to better assist customers - Follow company guidelines and procedures for customer support - Maintain accurate records of customer interactions and transactions

Requirements: - Independent and passionate individual with a strong desire to help customers - Strong problem-solving skills and ability to multitask effectively - Excellent project management skills to handle multiple customer inquiries simultaneously - Strong communication skills, both written and verbal - Ability to work well in a team environment - Ability to adapt to changing priorities and handle high-pressure situations - Proficient in Microsoft Office and customer service software - High school diploma or equivalent

Benefits: - Disability insurance - Company transportation - Retirement plan

Working Environment: At Hilton, we encourage autonomy and independence in our employees, trusting them to excel in their roles. We provide a supportive and collaborative work environment where employees can grow and succeed.

Deadline to Apply: May 29, 2024

Equal Opportunity Statement: Hilton is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.