Web Chat Assistant - Work from home

Job Description:

Kerry Group is seeking a Web Chat Assistant to join our team in Dublin, IE. This is a part-time, work-from-home position ideal for individuals with one year of experience in a similar role. As a Web Chat Assistant, you will be responsible for providing online customer support through web chat services.

Responsibilities: - Respond to customer inquiries and provide assistance via web chat - Resolve customer issues and escalate when necessary - Provide product information and recommendations to customers - Maintain a friendly and professional demeanor while interacting with customers - Meet and exceed customer satisfaction goals - Collaborate with team members to improve processes and customer experience

Requirements: - Independent and dedicated with the ability to work from home - Strong problem-solving and decision-making skills - Excellent written communication skills - One year of experience in a customer service role - High school diploma or equivalent - Must be available to work flexible hours, including evenings and weekends

Benefits: - Dental insurance - Joining bonus - Paid overtime

Working Environment: At Kerry Group, we believe in unleashing creativity in a setting that celebrates and nurtures innovation. As a Web Chat Assistant, you will have the opportunity to work in a dynamic and supportive environment that encourages growth and development.

Equal Opportunity Statement: Kerry Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, sexual orientation, or any other protected status. All qualified applicants will receive consideration for employment.

Deadline to Apply: 2024-05-18

If you meet the requirements listed above and are looking for a rewarding opportunity to work from home as a Web Chat Assistant, we encourage you to apply for this position with Kerry Group in Dublin, IE. Join our team and be a part of our commitment to providing outstanding customer service.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.