Web Chat Specialist

Job Description:

4Securitas is seeking a dedicated and motivated Web Chat Specialist to join our team in Limerick, Munster. This part-time entry-level position is ideal for individuals looking to kickstart their career in customer service and communication. As a Web Chat Specialist, you will be responsible for providing excellent customer support through online chat platforms.

Responsibilities: - Engage with customers in real-time through web chat to provide assistance and support - Resolve customer inquiries and issues in a timely and efficient manner - Utilize decision-making skills to find creative solutions to customer problems - Collaborate with team members to ensure a seamless customer experience - Maintain a positive and professional attitude at all times - Stay up-to-date on product knowledge and company policies to provide accurate information to customers

Requirements: - No prior experience required, but a strong willingness to learn and grow in a fast-paced environment - Excellent communication skills, both written and verbal - Ability to make quick decisions and think creatively to solve problems - Dedication to providing outstanding customer service - Motivated and eager to succeed in a team-oriented environment

Personality Traits: Dedicated, Motivated Soft Skills: Decision-making, Creativity

Benefits: - Paid sick leave - Travel opportunities - Travel & spending expenses

Working Environment: At 4Securitas, we foster transparency and open dialogue for effective communication at all levels. We believe in creating a supportive and inclusive work environment where all team members can thrive and grow.

Deadline to apply: 2024-05-18

Equal Opportunity Statement: 4Securitas is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, marital status, or any other protected status. We are committed to creating a diverse and inclusive workplace where all team members feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.