Support Assistant - Remote Work

YellowSchedule is seeking a motivated and dedicated Support Assistant to join our team on a remote part-time basis. As an Entry Level position, no prior experience is required, making this the perfect opportunity for someone looking to start their career in a dynamic and growing company.

Responsibilities: - Respond to customer inquiries via email and chat in a timely and professional manner - Provide technical support and troubleshoot issues for customers using YellowSchedule software - Assist with managing customer accounts and ensuring satisfaction with the product - Collaborate with the sales and development teams to improve customer experience - Communicate feedback and suggestions from customers to the relevant teams - Complete administrative tasks as needed to support the overall operation of the business

Requirements: - Dedicated and confident attitude with a strong desire to learn and grow - Excellent teamwork and people management skills - Ability to work independently and manage time effectively in a remote setting - Strong communication skills, both written and verbal - Proficiency in Microsoft Office and experience with CRM software is a plus

Benefits: - Free accommodation for relevant project duration - Travel and spending expenses covered - Paid overtime opportunities for additional income

As a Support Assistant at YellowSchedule, you will be part of a collaborative and innovative working environment that encourages calculated risk-taking to drive progress and innovation within the company. If you are looking for a challenging yet rewarding opportunity to kickstart your career, apply by the deadline of May 11, 2024.

Equal Opportunity Statement: YellowSchedule is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.