Support Specialist - Remote Work

Job Description:

Energy Elephant is seeking a confident and driven Support Specialist to join our team on a part-time basis in a remote work setting. As an Entry Level Support Specialist, you will play a crucial role in providing support to our customers and ensuring their satisfaction with our services. This position is ideal for someone who possesses problem-solving skills, leadership qualities, and a passion for customer service.

Responsibilities: - Respond to customer inquiries and provide timely and accurate solutions - Troubleshoot technical issues and guide customers through problem resolution - Collaborate with the technical team to escalate issues as needed - Maintain detailed records of customer interactions and transactions - Assist with customer onboarding and training activities - Contribute to the continuous improvement of our support processes

Requirements: - 1 year of experience in a customer support role - Confident and driven personality with a strong desire to succeed - Excellent problem-solving skills and ability to think critically - Demonstrated leadership abilities in previous roles - Proficiency in using customer support software and tools - Strong communication skills, both written and verbal

Benefits: - Relocation allowance for eligible candidates - Visa sponsorship for qualified applicants - Joining bonus for successful candidates - Opportunity to work in a high-energy workplace focused on delivering impactful results

Working Environment: At Energy Elephant, we strive to create a dynamic and collaborative work environment where employees can thrive. Our team is dedicated to achieving success and making a positive impact in the energy industry. As a remote support specialist, you will have the opportunity to work independently while still being a valuable part of our team.

Deadline to Apply: May 29, 2024

Equal Opportunity Statement: Energy Elephant is an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.