Apprenticeship Engagement Officer

Job Title:             Apprenticeship Engagement Officer

Reporting to:      Group Head of Apprenticeships

Location:             Griffith College Limerick, O'Connell Avenue

Job Type:            Permanent / Part-Time (20 hours per week), subject to 6-month probation period

Key Responsibilities:

Main Point of Contact for Apprentices and Employers

• Ensure a high level of student service and professionalism at all times.


• Dealing with queries that come in via phone/email / CRM (HubSpot) in a timely manner


• Contact Employers directly after initial contact is made to ensure complete understanding of the registration process with Griffith College and SOLAS.


• Engaging with SOLAS authorised officers

SOLAS Platform Management 

• Contact employers after the expression of interest is submitted through SOLAS to offer assistance or answer any questions.


• Engage with SOLAS to ensure employers and students are registered correctly


• Administer and manage the completion of the employer approval process via the ALEAT documentation.


• Engage with all SOLAS authorised officers to ensure the completed documentation is up to date for each apprentice, mentor and employer.


• Engage with SOLAS to ensure all learner, employer, and mentor information is up to date, noting any changes to mentors or employers, or withdrawals or deferrals.


• Provide regular updates to the Consortium Steering Group regarding apprentice registration on the SOLAS platform


• Provide learner progress reports to the SOLAS authorised, inclusive of attendance and academic performance

Financial Administration:

• Providing accurate reports relating to the number of apprentices on the programme for HEA reporting


• Processing of employer sponsorship forms for Apprentices


• Engaging with student fees and managing the apprentice cost-of-living reimbursement when applicable


• Manage supplier invoices & purchase orders related apprenticeship programme

Academic Success Coaches:

• Monitor and engage with academic support coaches to ensure meetings are held and updates provided.


• Coordinate the ASC reports for each apprentice.


• Support ASCs when needed in contacting mentors or apprentices

Attendance Platform:

• Assist in the monitoring & updating of the attendance platform to ensure all learner attendance is accurately recorded & reported


• Providing weekly updates on attendance to employers, mentors and academic success coaches

Induction 

• Assist in the coordination and preparations for the Induction


• Liaise with employers and mentors in relation to mentor training

Minimum Education / Experience Requirements:  

• Excellent interpersonal and communication skills.


• Good planning and organisation skills.


• Strong attention to detail.


• Strong IT skills and knowledge of MS Office

About Griffith College

Established in 1974, Griffith College is Ireland's largest independent third level institution with locations in Dublin, Cork and Limerick. The main campus is situated on seven acres within a mile of St. Stephen's Green on Dublin's South Circular Road. Griffith College enjoys national and a growing international reputation for student success. The College has gained an enviable, award winning reputation for providing students with first class lectures and excellent study material. Griffith College offers internationally recognised postgraduate and undergraduate degree programmes, complimented by a wide range of professional, short term and corporate training educational solutions - in Griffith college, there is something for everyone. Today there are over 7,000 students studying in the College, which is a designated educational institute of the Quality and Qualifications Ireland (QQI). Click the link for more information.  http://www.griffith.ie/

Our Vision

“To be recognised among the leading, innovative and socially enterprising of Ireland’s universities”

Why work for Griffith College?

• Competitive salary package.


• Access to health cash plan for self and family through salary sacrifice


• Bike to work scheme.

• Opportunity for continued training development and support.

• Stunning historical premises.


• Vibrant multidisciplinary and multicultural learning environment.

• Innovative and agile place to work.

• Welcoming environment committed to learner and staff development.

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline of proposed areas of activity and will be amended in the light of the changing environment within the Faculty and the College.

Griffith College is an equal opportunities employer. Candidates must be eligible to work full-time for any employer in Ireland.