General Assistant

Title: General Assistant- Specific Purpose Contract (Maternity Cover Temporary contrct)

Location: Tallaght, Dublin

Rate of Pay: €14.30 per hour

Hours: 30 hours per week

Working Pattern: Monday to Friday, 8am to 2pm

Benefits:

• Pro Rata Holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 week’s enhanced maternity leave
• Secondary career leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!

We are seeking a dedicated and enthusiastic General Assistant to join our team in Dublin, Ireland. As a General Assistant, you will play a crucial role in ensuring smooth operations and delivering exceptional customer service across various aspects of our organisation.

• Provide excellent customer service by anticipating and addressing guests' needs promptly and professionally
• Serve food and beverages to guests in a friendly and efficient manner
• Maintain cleanliness and hygiene standards in all work areas, including kitchen and dining spaces
• Collaborate effectively with colleagues to ensure seamless service delivery and a positive work environment
• Assist with various tasks as needed, demonstrating flexibility and a willingness to support different departments
• Comply with health and safety regulations, as well as specific food service guidelines
• Handle guest inquiries, concerns, and special requests with empathy and professionalism
• Contribute to creating an inclusive and welcoming atmosphere for both guests and team members
• Participate in team meetings and training sessions to enhance skills and knowledge
• Support inventory management by reporting low stock levels and assisting with restocking when required

• Excellent customer service skills with a friendly and professional demeanour
• Strong communication abilities, both verbal and written
• Proven teamwork and collaboration skills
• Adaptability and problem-solving capabilities to handle various situations effectively
• Attention to detail and commitment to maintaining high standards of cleanliness and organisation
• Basic knowledge of food safety and sanitation practices
• Physical stamina to stand and move for extended periods
• Excellent time management and multitasking abilities
• Previous experience in a similar role, particularly in the food service industry, is advantageous but not essential
• Passion for delivering exceptional service and creating positive guest experiences
• Ability to work flexibly, including weekends and evenings as required
• Basic computer literacy for using point-of-sale systems and other relevant software

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.