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JOB OVERVIEW: Role will involve working closely with the Client Services team in FMI, to support the activation of our in-store sampling campaigns in a number of Dunnes stores in the Dublin Region
The Supervisor will be responsible for ensuring the Demonstration teams are in store on time, know their brief, set up correctly and are adhering to all standards. Ideally, we require someone who has excellent interpersonal skills, exceptional attention to detail, champion outstanding customer service and a can-do attitude. This role is crucial for ensuring the sampling experience is maximised for our client and their suppliers.
This role is primarily scheduled for Fridays and Saturdays from 10:00am to 3:30pm, with occasional work on Thursdays. Candidates must be flexible, as there may be times when longer shifts are required on Fridays, Saturdays, or Thursdays to meet client needs. In such cases, at least one week’s notice will be provided.
- Working closely with the Client Services team in FMI to support our in-store activities on a weekly basis
- Ensuring the team are in store on time through our IT check-in/check-out system and all aspects of in-store demonstrations set up have been completed and they all have briefs etc in advance of starting.
- Supporting the Management team with weekly rosters, sick cover and ongoing training in stores to ensure all standards are maintained.
- Maintain a working environment in line with Health & Safety legislation.
- Ensuring all demonstrations are set up in correct locations and Store Managers are informed of all activity in their stores
- Ensure team have correct uniforms, as well as appearance, body language and conduct is monitored & maintained.
- Maintain a safe and clean store environment that will ensure that employees and customers have the ability to work and shop safely.
- Ensure that FMI’s equipment and sampling stands are well maintained and stored correctly.
- Ensure that the back store for stock area is maintained
- Ensure the demonstrator is fully trained on FMI systems and knows how to report correctly.
- Resolving any store issues with staff or Store Managers and inform management team if required.
- Be familiar with current sales, advertising campaigns and company initiatives.
- Upload all daily reports, photos etc and liaise closely with the Account Executives on all details
- Daily/Weekly reporting to be completed, and submitted on time
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