Part Time Receptionist

Part Time Receptionist-- Four Ferns Nursing Home Foxrock

The Four Ferns Nursing Home, is a purpose-built nursing home located in Foxrock, Co. Dublin

Four Ferns Nursing Home is committed to enhancing the quality of life for all our residents. This is achieved by living our core company values in relation to communication, respecting residents' rights, choice and individuality, promoting their independence and collaborating with our many community partners.

It is our mission to ensure that residents feel valued and loved within their homes. Our strong family ethos and team of talented, diverse and caring colleagues is central to the creation of a supportive and nurturing environment that creates a strong sense of home for our residents.

Our core company values:

Communication | Privacy, Respect & Dignity| Choice | Independence | Individuality | Rights | Community Partnership

Contract Type:

 Permanent, Part-time

Permanent, part-time (28-30 hours with flexible weekend shifts)

Location

Four Ferns Nursing Home Foxrock Dublin 18

Reception and Front of House Duties:

• Providing a welcoming, friendly and professional service to residents, families and other visitors
•  Managing the front of house reception area in line with GDPR requirements
• Develop and maintain high standard front office systems
•  Handling queries and complaints through face to face, phone calls, emails, and general correspondence.
• Ensuring telephone, email and all other queries and redirect as appropriate ensuring messages are passed on to the relevant people in a timely manner.
• Managing post and forwarding it to relevant department
• Dealing with admission enquires and setting up admission files.
• Filing and archiving
• Ordering Supplies
• Assisting with event organizing within the home

Rosters

• Adjust the duty roster to reflect changes made

Essential:

•  Minimum of 1 year experience in similar position
•  Must be proficient in IT.
• Excellent verbal communication
• Good telephone communication etiquette
• Must be organized Customer-focused an active listener and resourceful
• Adept at prioritizing, scheduling and multitasking
• Ability to handle office equipment (e.g., the telephone system, printer and the fax machine)
• Fast and eager learner

What we offer?

• Excellent pay rates
• Employee Assistance Programme
• Referral Programme
• Career Progression opportunities
• Free ongoing training and development
• Free on site parking
• Bike to work scheme

Why work for us?

Teamwork and excellent provision of care are our trademarks. We offer flexible work practices, a friendly and homely working atmosphere, promotional, learning and developmental opportunities. We pride ourselves with exceptional resident care which stands at the forefront of our core values.

The Four Ferns Nursing Home is an equal opportunities employer.

For more information on the Four Ferns Nursing Home, visit www.fourferns.ie