Company Overview

Carbery Group is dedicated to enriching lives. How do we do this? Owned by the farmers of West Cork, we are a global business with deep local roots. Our mission is to deliver lasting value to our farmer shareholders while making positive impact on our customers, employees, suppliers, partners, and the communities we serve. We are committed to doing this by creating healthier, tastier, and more sustainable food and ingredient solutions.

With customers in over 50 countries, we pride ourselves on our commitment to innovation, our open mindset and ability to be a good partner. We prioritise our customers' needs, while also valuing our planet and fostering a thriving, people-first environment.

Your Role in Carbery's Success

How You Will Contribute

Company Overview

Carbery Group is dedicated to enriching lives. How do we do this?  Owned by the farmers of West Cork, we are a global business with deep local roots. Our mission is to deliver lasting value to our farmer shareholders while making a positive impact on our customers, employees, suppliers, partners, and the communities we serve. We are committed to doing this by creating healthier, tastier, and more sustainable food and ingredient solutions.

With customers in over 50 countries, we pride ourselves on our commitment to innovation, our open mindset and ability to be a good partner.   We prioritise our customers’ needs, while also valuing our planet and fostering a thriving, people-first environment.

Your Role in Carbery’s Success:

Carbery are seeking an experienced receptionist to join their team.

The successful Candidate will be the ‘face’ of the organisation. You are the first point of contact for visitors and employees.

How You Will Contribute:

o Receiving visitors at Reception by greeting, welcoming, directing and announcing them appropriately

o Switchboard, answering screening and forwarding incoming phone calls

o Ensuring reception area is tidy, and presentable.

o Shareholders – speaking with shareholders and passing on information to relevant parties

o Purchase Orders

o Maintaining reception security by following safety procedures and controlling access via the reception desk.

o Signing in visitors and issuing visitor badges.

o Creating and deleting employee fob keys

o Checking cameras regularly for any health and safety issues

o Responding to intercom on security gates during normal working hours.

o Responding to Fire Alarms

o Contacting relevant health and safety personnel if the fire alarm goes off in Reception

o Checking to see if the doors have been released, resetting doors

o DHL / Courier

o Completing online bookings

o Responding to queries relating to prices, delivery times, contacts

o Cheese Complaints

o Completing cheese complaint book (using red pen); advising relevant people

o Completing customer complaint log (located on desktop)

o Signing for packages

o Alcohol

o Completing paperwork for the 3 types of Alcohol (1, 2, & 77)

o Booking, confirming and arranging transport for all orders

o Positively participate in team meetings

o Participate in continuous improvement projects relevant to the reception role

o Miscellaneous

o Photographing new starters.

o Audit (Tesco)

o Be familiar with procedures for Audit and who to contact

Key Ingredients For Success:

Qualifications, Knowledge, Skill and Experience:

o Proven work experience as a Receptionist (desirable but not essential)

o Professional and positive attitude and appearance

o  Excellent customer service attitude

o Proficiency in Microsoft Office Suite

o  Solid written and verbal communication skills

o Ability to be resourceful and proactive when issues arise

o Excellent organisational and administration skills

o Good multitasking and time-management skills, with the ability to prioritise tasks

Our Commitment to our People

We are a diverse and growing workforce of over 1,000 people across eight countries globally. As we continue to grow, we want to ensure that Carbery Group continues to be a place where people are supported to develop and feel that they can do their best work. We are committed to driving growth, developing future capability and delivering results through our dedicated teams.

We offer competitive salaries, comprehensive benefits, and an inclusive workplace where your skills, perspectives, and experience help shape the future of our industry. Join us and be part of a team that values collaboration and makes a meaningful impact - from local communities to global markets.

Carbery Group is proud to be an Equal Opportunity Employer, committed to fostering a supportive work environment.