Clerical Officer Grade III ~ Switchboard

Part-time Position ~ 12 Month Fixed Term Contract

Bon Secours Hospital Cork has been a trusted provider of exceptional healthcare for over 100 years. As part of a network of advanced hospitals across Ireland, we are committed to providing the highest standard of care to our patients and fostering a supportive environment for our team. We are now seeking a Clerical Officer Grade III to join our busy General Reception Team.

We are seeking applications from suitably qualified and experienced candidates for the position of Clerical Officer Grade III in our Switchboard department.

Role Overview:

Under the general direction and control of the Line Manager, the Clerical Officer Grade III/Switchboard Operator will be responsible for the following:

• To operate the Switchboard effectively and efficiently at all times.
• To ensure that queries are dealt with effectively and efficiently
• To operate the Bleeping system
• To turn the Switchboard to General Reception when necessary and to assist with Reception duties

Candidate Requirements:

• Excellent customer service skills
• Excellent communication, interpersonal and organisation skills
• Patient focused with the ability to handle sensitive and confidential information
• Capable of working independently and as part of a team
• Experience of working in a healthcare environment would be advantageous
• Fluency in English both spoken and written is a pre-requisite for this role
• Flexibility in the role is essential

This position is 8:00 a.m. to 4:00 p.m. four days week 1 and two days week 2.

Week 1: Monday, Friday, Saturday, Sunday (8-4 ½ lunch)

Week 2: Wednesday, Thursday (8-4 ½ lunch)

(Successful candidate must be available to cover opposite shift holidays and sick leave)

Application Process

Applications should be submitted online to the Bon Secours Cork Careers Website. You will be directed to our careers page to upload your CV. Please ensure you receive confirmation that your application has been submitted.

 Closing date for receipt of completed applications is 26th June 2026.

Bon Secours Health System is an equal opportunities employer. Our values of Human Dignity, Compassion, Stewardship, Service and Integrity guide everything we do. We are committed to fostering an inclusive and supportive workplace where all employees have the opportunity to thrive. We welcome applications from individuals of all backgrounds, abilities and perspectives, and provide reasonable accommodations throughout the recruitment process. If you require any assistance, please contact [email protected]

Join us in our mission to provide exceptional care to the community of Cork

BON SECOURS HEATH SYSTEM IS AN EQUAL OPPORTUNITIES EMPLOYER