Workplace Services Coordinator (part-time)

SmartBear delivers application integrity for modern tech stacks, ensuring continuous, measurable assurance that software just works as intended with governance to operate at AI speed and scale. SmartBear offers deep test automation, API lifecycle management, and observability capabilities. With integrations across the SDLC, it sets a new quality standard for application delivery teams.

SmartBear is trusted by more than 16 million developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions and industry leaders such as Adobe, JetBlue, and Microsoft. SmartBear’s best-loved brands include Swagger, TestComplete, Reflect, QMetry, Zephyr, and more. As stewards of a collaborative open source community, SmartBear meets customers where they are to make our technology-driven world a better place. Learn more at www.smartbear.com, or follow us on LinkedIn, X, and Reddit.

At SmartBear, you will be part of a dynamic team solving one of the most critical challenges facing modern businesses: ensuring the integrity of software in an AI-driven world. Whether you are working directly with customers, driving go to market strategies, supporting operations, building products, or enabling teams, your contributions help shape the future of software quality for organizations worldwide. Join us in our mission.

Location: Galway 
Hours: 20 hours per week (Monday–Friday 9am to 1pm, Office-Based) 
Contract:  Part-Time

Join Our Team 

We are seeking an enthusiastic and highly organised Workplace Services Coordinator to support the smooth day-to-day operation of our office environment. This is a fantastic opportunity for someone who enjoys providing excellent service, coordinating workplace activities, and creating a positive experience for employees and visitors. 

As a key member of our team, you will help ensure our workplace is safe, efficient, well-maintained, and welcoming. The Workplace Services Coordinator will be responsible for coordinating workplace services, managing office resources, supporting facilities operations, and acting as a primary point of contact for workplace-related requests. 

Key Responsibilities 

• Coordinate the day-to-day running of the office and workplace services 


• Serve as the first point of contact for workplace and facilities inquiries 


• Manage office supplies, equipment, and inventory levels 


• Coordinate maintenance requests and liaise with contractors and service providers  


• Support workplace health and safety initiatives and compliance requirements  


• Assist with office moves, workspace allocation, and meeting room management  


• Coordinate employee events, catering, and workplace engagement activities  


• Maintain workplace records, documentation, and service logs  


• Welcome visitors and support reception activities when required  


• Monitor workplace standards and identify opportunities for improvement  


• Support the Workplace Services Manager with projects and operational activities  

About You 

We are looking for you if you have:

• Previous experience in office administration, workplace services, facilities coordination, or a similar role 


• Excellent organisational and time-management skills  


• Strong communication and interpersonal abilities 


• A proactive and customer-focused approach  


• Ability to manage multiple tasks and priorities effectively  


• Strong attention to detail and problem-solving skills  


• Good knowledge of Microsoft Office applications  


• Experience working with external suppliers and contractors is desirable  


• Understanding of workplace health and safety practices is an advantage 

Why you should join the SmartBear crew:

• You can grow your career at every level.


• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.


• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.


• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically -- the whole person.


• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.


• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.


• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.


• We’ve won major industry (product and company) awards including SD Times, DeveloperWeek's Devies Award, the AI Breakthrough Award, and BuiltIn Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.