Account Manager, Amazon Business, Amazon Business Public Sector

Account Manager, Amazon Business, Amazon Business Public Sector

Job ID: 2650029 | Amazon EU SARL (Italy Branch)

At Amazon Business we are reinventing procurement for Public Sector customers (Government, Education, NonProfit).

 
Amazon Business – our B2B marketplace – gives customers the well-known Amazon pricing, selection and convenience, with features designed for businesses of all sizes and types. We build business solutions to discover, research, and purchase products from a competitive marketplace with a vast selection, across multiple platforms and regions, with an increasing range of features and integrations with multiple procurement systems. Since our launch in Italy, we have built a sizable customer base, ranging from startups to multinationals in a wide range of industries, including private sector, nonprofit, education and governmental organizations.

 
Our next challenge is to expand our presence in the Public Sector space. To do this, we are recruiting the best talents to make this vision a reality in Italy and across the globe.

 
As an Account Manager Public Sector, you will design and execute a strategy to onboard and grow Public Sector customers in Italy, ultimately supporting their innovation in the procurement and digitalization space. You will influence decision makers, with the objective to include Amazon Business as a key component of their purchasing strategies. You will also be responsible for forecasting, managing a customer pipeline, and implementing sales strategies to identify prospects, acquire them, expand them and ultimately become a trusted business partner.

 
The ideal candidate will have some initial experience in account management and sales, working in Italian and English with multiple internal and external stakeholders, developing cross-functional relationships to voice customer feedback to internal stakeholders. Public Sector knowledge in Government, Education, and Nonprofit space is a plus but not a hard requirement. We're open to candidates with limited work experience but eager to learn and a proven ability to work with multiple stakeholders and influence them. Key job responsibilities
- Develop and execute a sales strategy to grow a Public Sector sales territory, delivering weekly/monthly/yearly targets
- Identify Public Sector customers’ requirements, and voice them internally to ensure our product roadmap support their needs while unlocking the full entitlement
- Drive and accelerate Public Sector spend on Amazon Business, by understanding customers’ needs and advising them on how Amazon Business can support them
- Audit a sales territory performance, understanding key metrics, tracking their evolution, and adjusting the sales strategy to accelerate growth
- Support internal weekly/monthly/quarterly business reviews, and drive external Customer Business Reviews to grow relationship with key customers
- Identify opportunities to optimize our internal and external mechanisms, driving growth for both our customers and people

  We are open to hiring candidates to work out of one of the following locations: Milan, MI, ITA

BASIC QUALIFICATIONS

- Italian and English language required
- 0-4 years of experience in Sales managing a portfolio of accounts
- Strong analytical skills
- Active listener and effective communicator
- Effective verbal and written communication skills
- Attention to detail and organizational skills
- Ability to work independently, as well as part of a team, on multiple projects
- Ability to prioritize and demonstrate relentless discipline in achieving goals
- BA/BS required

PREFERRED QUALIFICATIONS

- Expert use of Microsoft Office Suite, Salesforce;
- Experience in a fast-paced and results-oriented environment with significant ambiguity (e.g. a high-growth business, top-tier consultancy) with a track record of successes;
- Knowledge of Business-To-Business (B2B) sales;
- Experience working with senior stakeholders in private or public organizations (including Education, Nonprofit, Governmental customers);
- Expertise in Procurement;
- Understanding of public sector regulation and requirements in Italy;
- Proven ability to influence others to achieve outstanding results, interacting with senior executives and to develop strong and collaborative working relationships. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.

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